EDI Systems Specialist

Vertical Supply Group

Job Description:

The position of EDI Systems Specialist will provide hardware, software and application support to VSG EDI systems.  The position requires a background in the installation and configuration of systems and applications to support all aspects of Electronic Data Interchange for VSG trading partners.  Experience with NetSuite, Pacejet, SPS Commerce and TrueCommerce is needed.  A background in supporting UCC128 label printing using Bartender application is required.  Current systems running EDI applications are Windows 10 and Windows Server operating systems.  Internal systems and applications are configured to utilize third party cloud-based solutions.  Position will require end user support of operations including warehouse, customer service, sales and marketing.  Position will be responsible for troubleshooting, case creation and management including follow-up and resolution of EDI process issues.  Position will be responsible for resolving issues both with internal applications and equipment as well as third party solutions.  The job will involve configuring, testing, training end users in addition to communication with representatives of new and existing trading partners.  Responsibilities include follow-up and resolution of software defects, client updates, documentation as well as training sessions with end users.  Position will provide resolution to data and software configurations.  Position will perform help desk duties to end users.  Must have the ability to troubleshoot with little to no management input yet inform management of issues and resolution in a timely manner.  Given the nature of technology future responsibilities and characteristics may not have been identified specifically under this job description.  Goals will be based on timely and accurate completion of tasks.   The position will report to the IT Director.

Job characteristics:

– Must be adaptable to multitasking in a fast-paced environment

– Effective problem solving and analytical abilities

– Ability to prioritize operational issues and provide immediate responses

– Quickly assess system issues and determine an accurate course of action

– Effective, accurate and professional communication skills with management and end users

– Identify potential problem areas and communicate to management with corrective actions

– After business hours, outside 8:00 AM to 5:00 PM, support will occasionally be necessary

– Some travel will be necessary



– Document all modifications and enhancements to existing software and systems

– Installation of security patches and updates

– Scope and implement system replacements as well as new technology to support growth of EDI

– Communicate with third party application and equipment providers to resolve any issues

– Import, upload, configure and administer software updates

– Install and maintain system peripherals including barcode scanners and barcode printers

– Provide support to all users of EDI systems, trading partners and third-party applications

– Provide support to WMS systems, software and RF devices

– Load and configure desktops in order processing areas

– Provide manager with budgetary equipment and software needs

– Research new technologies and advise manager when beneficial to VSG

– Project Management to onboard new trading partners, upgrade and implement EDI applications

– Manage all EDI transactions, forms, inventory advice configurations and labeling

– Additional responsibilities and projects will be identified via a project list, email or verbally


Education and Experience

BSBA in Computer Information Systems, BS in Computer Science or equivalent

3+ years experience in design and implementation of Electronic Data Interchange solutions

Computer and networking technical background with experience in troubleshooting


– Medical, Dental & Vision Insurance

– Short Term & Long-Term Disability Insurance

– Basic Life Insurance

– Health Savings Account

– 401k

– Paid Holidays

– Tuition Reimbursement Program

To apply for this job please visit www.ziprecruiter.com.