Master Data Manager

Location: Greensboro, NC

Reports To: Chief Data and Technology Officer

FLSA Status (Exempt or non-Exempt):   Exempt, Salary

VSG is a vertically integrated business focused on supplying and manufacturing life-safety products and equipment that serve arborists, climbers, technical rescue professionals, and other ‘at-height’ experts around the globe.  Based in Greensboro, NC, and with additional sites in Maine, Nevada, and California. Vertical Supply Group is a diverse and growing business with many great career opportunities.

VSG is investing in its organization to support an aggressive growth plan that encompasses growth into new products, brands, channels, categories, and geographies. We’re a competitive team that strives to be the supplier of choice for all our customers while nurturing a culture of integrity, respect, and fun.

Summary:

As the Master Data Manager, you will be the driving force behind our data management strategy, crucial for our rapidly growing distribution, e-commerce, and manufacturing operations. You’ll work closely with data representatives from each functional area to ensure data quality, consistency, and integration across our organization, supporting informed decision-making and business growth.

Responsibilities:

Data Governance and Quality Management

• Develop and implement data governance policies tailored to our multi-faceted business model
• Establish data ownership and accountability across distribution, e-commerce, and manufacturing functions
• Implement data quality processes specific to our industry, focusing on financial, sales, inventory, order management, and supply chain data
• Conduct regular audits to ensure data consistency and completeness across our ERP, e-commerce platforms, and manufacturing systems

Data Integration and Analytics

• Oversee data flows between various systems, with a focus on integrating data from our distribution centers, e-commerce platforms, and manufacturing facilities
• Oversee the successful data integration from legacy systems of newly acquired companies
• Lead the implementation and management of a data lake architecture to support our complex business operations
• Develop data models that support our unique business processes across all functional areas
• Enable real-time analytics to drive operational efficiency and customer satisfaction

Data Documentation and Metrics:

• Document key data metrics and data flows across the organization
• Create and maintain comprehensive data dictionaries and flow diagrams
• Develop and update data lineage documentation to track the origin, movement, and transformation of data
• Establish a centralized repository for all data-related documentation

Cross-Functional Collaboration:

• Work closely with data representatives from each functional area, acting as a central point of expertise
• Provide guidance on data management best practices specific to distribution, e-commerce, and manufacturing
• Facilitate communication between IT and business units to align data initiatives with business goals

Requirements:

• Degree in Data Science, Information Systems, Computer Science, or related field
• 7-10 years of experience in data management roles, preferably in distribution, e-commerce or manufacturing industries
• Experience in implementing data governance frameworks
• Global experience working with cross-functional teams
• Proficiency in data analytics platforms (e.g., Power BI, Tableau, SQL-based tools)
• Strong knowledge of ERP systems used in distribution and manufacturing and data integration processes
• Experience with web / E-Commerce data, PIM technologies
• Experience with data modeling and standardization techniques
• Experience with data ETL techniques
• Familiarity with data lake architecture and big data technologies
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to translate complex technical concepts to non-technical audiences
• Project management experience with a track record of successful implementations

Preferred Qualifications:

• Certifications in data management or related fields (e.g., CDMP, DGCA)
• Knowledge of data privacy regulations (e.g., GDPR, CCPA)

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.